A welcome that fits your office
Shape your automated receptionist around your approved hours, services and answers to everyday administrative questions.
A warm welcome for your callers. Clear messages for your team. Office reception that keeps the next conversation moving.
Your office’s welcome. Your team’s priorities.
Appointment requests stay in your staff’s hands.
Give each inquiry a clear purpose, the right office team and a next step.
Shape your automated receptionist around your approved hours, services and answers to everyday administrative questions.
Collect a name, callback number and brief reason for calling. Confirm the details and direct the request to the appropriate team.
Use the Client Dashboard to review messages, add staff notes and move follow-up from needs attention to contacted to closed.
See how a warm greeting becomes an organized office request, with your team in control of follow-up.
Narrated introduction · Captions available · 60 seconds
Save the videoGive every caller a warm welcome, with Lightning Reception. We answer everyday questions using the hours, services, and information your office approves. We collect the caller's name, callback number, and a clear message for your team. Appointment requests go to your staff, who review the details and confirm the booking. Your Client Dashboard keeps follow-up organized. Yellow needs attention. Blue means contacted. Gray means closed. Your office has its own sign-in, with a separate Owner Dashboard for service oversight. Let's make your next hello a brighter one. Email hello at lightning reception dot com.
Your office sets the rules.
Your team stays in control.
Define approved business details, reception coverage and who should receive each type of request.
Gather a short administrative message or appointment preference. Check the caller’s details before completing intake.
Your staff review messages, return calls and confirm appointments. Activation includes checking your office’s call and delivery setup.
An office-specific sign-in and message view, with a separate Owner Dashboard for service oversight. Yellow marks requests that need action. Saved follow-up changes the status to blue for contacted or gray for closed.
Ask about your office’s setupConsulting offices, business service firms and independent professionals with everyday administrative inquiries, messages and appointment requests. We review your office’s needs before agreeing on the scope.
An appointment request records the caller’s preferred time. Your staff confirm the appointment and make the scheduling decision.
We agree on staff destinations, availability and a callback fallback during setup. Transfers and message delivery are checked before your office is activated.
Request a written quote for your office. Reception coverage, expected call volume, setup, phone charges and usage are reviewed before you commit. No plan price is shown here until the service terms are finalized.
Email [email protected] with your office name and the reception help you need. We’ll discuss your workflow, prepare your office profile and agree on activation steps.
Tell us your office name, your current call workflow and what you’d like help with. We’ll review coverage, routing and pricing with you before activation.
Office reception. Caller messages.
A clear next step for your team.